There was a mistake on the original address Assume the wrong house number was written down. The original package 14 days ago was returned to your mailroom. I received an e-mail that stated a new shipment (since the order contained bread) would be sent Nov 11 when there would be fresh bread. A package arrived yesterday Nov 12 looking quiite squshed and battered. I believe a new order was not prepared and the returned package was sent. The mug set was a gift and it was packaged so nicely I did no see it but assume the pottery haad to be beautiful.
Arrived beautifully packaged and intact but mine had a greenish grey tint rather than pure grey. Just wish they would have had a more greyish tint as these were for a neutral-colored gift. Nice order!
The original shipment was damaged, so the customer service team sent an entire new set. My friends absolutely LOVE the mugs. They use them almost every day.
I recently ordered two soup mugs. I bought a couple of mugs last January while we were visiting Tennessee, and unfortunately one fell out of my cabinet and broke. We enjoyed eating soup from those beautiful mugs. I was so happy to find them on the website and order them. Thank you for providing such attractive art. I’m an artist and I love great art and that’s what I see when I look at these.
Everything we have received was timely and wonderful!! Love it all!